Customer Service and After-Sales Service are both value-add. At S & J Bar Code Sdn Bhd, we take both of the values very seriously as we believe that customer’s success is our success and we grow as our customer grows. This is what a true partnership all about!
Our Maintenance & Care Plan includes the Technical Support and the Software Development for our hardware and software products.
One of the most crucial functions of our business is providing technical support to our customers. S & J Bar Code Sdn Bhd prides itself on the fast response, excellent support as well as its professional way of meeting each customer’s needs.
From initial technical training and setup to after-sales spare parts and maintenance services, we provide the excellence support and fast response to the customers with our very own technicians who are certified by SATO Corporation worldwide.
The other core entity of the Customer Service is the Software Development. Providing a workable system, and not just hardware, has always been our business policy.
Believing that successful companies are good listeners, we listen to what the customers have to say and thereby providing the most suitable solution that is whole.